Refund Policy
Refund Policy
At The Beautiful Glow, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a generous refund policy to ensure your peace of mind.
Refund Period
You may request a refund within 90 days of your purchase date. If 90 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
Eligibility for Refund
To be eligible for a refund, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging. Certain products, such as perishable goods, gift cards, and downloadable software, are exempt from being returned.
Refund Process
To initiate a refund, please contact us at [insert contact email or form link here] with your order number and reason for return. Once your request is received and approved, we will provide you with instructions on how to return your item.
Refund Amount
If your return is approved, we will refund the purchase price of the item, excluding any shipping fees or taxes paid. Refunds will be issued to the original method of payment within a reasonable timeframe after we receive and inspect the returned item.
Non-Refundable Items
Certain items are not eligible for refund, including:
- Perishable goods
- Gift cards
- Downloadable software
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible and may offer a replacement or refund, depending on the circumstances.
